Shipping and Returns Policies
Free Shipping?
All orders over $300 before discounts and tax will be eligible for free standard shipping. Expedited shipping options are available at a higher cost at checkout.
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Who do we use to ship?
We use UPS and Canada Post for all shipments unless otherwise specified.
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Where can we ship to?
We are able to ship to Canada and the USA. There are no extra fees or duties for shipments going to the USA.
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Can you ship internationally?
For an added cost we can ship internationally. There may be extra fees and duties for international shipments.
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Returns and refunds:
Refunds are only available prior to the production process, if we have already started manufacturing of your products, no refund will be awarded. To ensure clear communication or order status, an email will be sent out before we begin the production process to gain confirmation. We do not offer returns on custom items and apparel.
Mock-up Revisions:
Once mock-ups have been sent out, there is one free revision available where you can make requests and alterations to your artwork. Any requests afterwards will be an additional $30 EACH, to ensure our team is being paid for their time and resources. PLEASE NOTE: once you have approved the mock-up, NO revisions can be made.